Terms & Conditions
1. Turnaround Times:
Standard turnaround times will be outlined in our proposal based on the complexity of the project.
Rush turnaround times may be available for an additional 25% rush fee.
2. Billing Terms & Conditions:
Our standard payment terms are due upon receipt of your invoice.
A 50% deposit may be required for projects exceeding $1,000.
Projects will not be initiated until the deposit is received.
Time spent on revisions exceeding the initial scope of work will be billed at our hourly rate.
3. Payment Terms & Conditions:
Payment can be made by cheque, cash, email money transfer, electronic funds transfer or credit card. Please get in touch with our accounting department for details at accounting@freshly-pressed.ca
Late payments will be subject to a 3% monthly (30% per annum) late fee.
You can modify, reject, cancel, or stop any work. You agree to reimburse us for costs and expenses incurred before your change.
4. Copyright Assignment:
All creative concepts and deliverables produced by Freshly Pressed remain our intellectual property until full payment is received.
Copyright ownership of the final deliverables can be negotiated for an additional fee
Strategic frameworks remain our intellectual property and may not be duplicated or used without our written permission.
5. Additional Legal Terms:
We reserve the right to refuse service at our discretion.
We are not responsible for delays caused by client-provided materials or approvals.
All agreements are subject to the laws of Alberta, Canada.
6. Revisions:
A reasonable number of revisions are included within the project scope as outlined in the proposal or via email.
Extensive revisions beyond the initial scope will be subject to additional fees.
7. Client Responsibilities:
The client is responsible for providing clear and timely feedback throughout the project.
The client is responsible for providing all necessary information and materials required for project completion.
The client is responsible for approving all final deliverables before publication or use.
8. Confidentiality:
We will treat all client information as confidential.
The client agrees to keep the terms of our agreement confidential.
9. Project Inactivity & Reactivation Fees (Sliding Scale):
If the project becomes inactive due to Client delay, lack of timely feedback/approvals, or unavailability of required access/materials, Freshly Pressed may pause work. If the project remains inactive and is later restarted, a reactivation fee will apply to cover the time required to re-onboard, re-review prior work, re-align strategy, and re-establish momentum.
Reactivation fees are assessed based on the length of inactivity, calculated from the date Freshly Pressed notifies Client that the project is inactive (or from the last date of substantive project activity, as determined by Freshly Pressed):14+ days inactive: $150
30+ days inactive: $225
60+ days inactive: $300
90+ days inactive: $375
Over 90 days: Custom reactivation fee, quoted in writing based on restart complexity
Any reactivation fee is invoiced prior to restarting work, and work will resume once payment is received.
*Upon entering into an official agreement with Freshly Pressed, a more comprehensive terms and conditions will be put into effect.